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high importanceโšก 11 shortcuts5 subtopics

One consolidated bank of Windows, Word, Excel, PowerPoint, browser and function-key shortcuts. The syllabus names keyboard shortcuts explicitly, and 2-4 of the 20 CKT questions are pure shortcut recall, so these are the cheapest marks in the module.

Track record in the exam

Test difficulty mix (94 questions)

37 easy47 medium10 hard

Question patterns exams keep repeating

Taken from previous-year papers. If a pattern is marked "very common", expect to see it in your exam.

Which shortcut does this job

very common

"Which shortcut opens File Explorer?" or "closes the active program?"

Use the first letter as a hint (Win+E = Explorer, Win+L = Lock).

Alt+F4 closes a program.

Example

Which shortcut opens File Explorer?

Windows key shortcuts use a letter hint

E stands for Explorer

So Windows key + E

Answer: Win+E

Learn this in โ€œWindows 10/11 and File Explorer shortcutsโ€ โ†’

What does this shortcut do

very common

"In MS Word, Ctrl+D opens ___"

The same keys can do different jobs in different apps.

Read the app named in the question first.

Example

In MS Word, Ctrl+D opens the:

In Word, Ctrl+D is for fonts

In Excel it is Fill Down

In PowerPoint it duplicates a slide

Answer in Word: Font dialog box

Learn this in โ€œUniversal Ctrl keys and MS Word shortcutsโ€ โ†’

Function keys

very common

"Which function key runs the spell check?" or "F1 is used for ___"

Learn: F1 Help, F2 Rename or edit cell, F5 Refresh, F7 Spelling.

F12 is Save As in Office.

Example

Which function key runs the spelling and grammar check?

F1 = Help

F5 = Refresh

F7 = Spelling and grammar

Answer: F7

Learn this in โ€œFunction keys F1-F12โ€ โ†’

Same key, different app

common

"F5 in PowerPoint starts ___, but on the desktop it does ___"

Note the app named in the question.

F5 = slideshow in PowerPoint, refresh on the desktop.

Example

F5 starts the slideshow in PowerPoint. What does F5 do on the Windows desktop?

Same key can have a different job in each app

In PowerPoint F5 starts the show

On the desktop F5 reloads what you see

Answer: Refresh

Learn this in โ€œMS Excel and PowerPoint shortcutsโ€ โ†’

Browser shortcuts

very common

"In a browser, Ctrl+H opens ___" or "shortcut for Incognito mode".

Learn: Ctrl+T new tab, Ctrl+W close tab, Ctrl+Shift+T reopen closed tab.

Ctrl+Shift+N = Incognito (Chrome), Ctrl+H = History.

Example

In a web browser, Ctrl+H opens:

In Word, Ctrl+H opens Replace

But the question says web browser

In a browser Ctrl+H shows past pages

Answer: History

Learn this in โ€œWeb browser shortcuts (Chrome, Edge, Firefox)โ€ โ†’

Match the shortcuts

common

List A has shortcuts, List B has actions, and you pick the right pairing.

Match the pairs you are sure of first.

Cross out options that break a sure pair.

Example

Match: A. Ctrl+Shift+N B. Alt+F4 C. Win+E D. Ctrl+Shift+Esc

  1. Close program 2. New folder 3. Task Manager 4. File Explorer

Ctrl+Shift+N makes a new folder (A-2)

Alt+F4 closes a program (B-1)

Win+E opens File Explorer (C-4), Ctrl+Shift+Esc opens Task Manager (D-3)

Answer: A-2, B-1, C-4, D-3

Learn this in โ€œWindows 10/11 and File Explorer shortcutsโ€ โ†’

Your next step

New here? Start with subtopic 1 in Learn. Revision mode? Jump straight to the test and let it tell you what to fix.