Software & Operating Systems
🔒 Log in to trackWindows OS features
🔒 Log in to trackMicrosoft Windows is a single-user, multitasking OS with a graphical screen (GUI). Windows 10 came in 2015 and Windows 11 in 2021. Learn the main features, the built-in tools and the small accessory programs.
What Windows is
Microsoft Windows is a single-user, multitasking, GUI-based OS. Windows 10 came in 2015. Windows 11 came in 2021. The desktop you see is the graphical shell. The kernel behind it does the real work.
Main features
Each row is a one-mark question.
| Feature | Meaning |
|---|---|
| GUI | You work with Windows, Icons, Menus and a Pointer (WIMP), not typed commands |
| Multitasking | Many programs run at the same time |
| Plug and Play (PnP) | New hardware is found and set up automatically |
| File management | Files and folders are browsed in File Explorer |
| Recycle Bin | Deleted files land here first. Shift+Delete skips it |
| User accounts | Administrator or Standard, with a password or PIN |
Tip: The words "detected automatically" in a question mean Plug and Play.
Built-in tools
| Tool | Job | Shortcut |
|---|---|---|
| Task Manager | Shows processes, performance and start-up. Ends stuck programs | Ctrl+Shift+Esc |
| Control Panel / Settings | System settings. Windows 10 and 11 use the Settings app | |
| Device Manager | Lists hardware and drivers | |
| File Explorer | Browse, copy, move and rename files | Win+E |
| Disk Management | Partition and format drives | |
| Windows Defender | Built-in antivirus and firewall | |
| Windows Update | Keeps patches current | |
| Command Prompt / PowerShell | Typed commands (CLI) |
Watch: Ctrl+Shift+Esc opens Task Manager directly. Ctrl+Alt+Del opens a security menu first.
More Windows features
- Virtual desktops: several desktops on one PC (Win+Ctrl+D).
- Snap: places a window at a screen edge (Win+arrow key).
- OneDrive: cloud sync.
- BitLocker: disk encryption, in Pro editions.
Picking the right tool
Match the problem to the tool. Take three cases.
- A program has frozen. Open Task Manager and end it.
- A new printer is not working. Open Device Manager and check its driver.
- You want to change the display or sound. Open Settings (Control Panel in older versions).
Example: Files are deleted by mistake with a normal Delete. Open the Recycle Bin and restore them. With Shift+Delete, this is not possible.
Accessories
- Notepad: plain text only. No bold, no pictures. It saves .txt files.
- WordPad: rich text with simple formatting. It was removed in Windows 11.
- Paint: simple drawing and picture editing.
- Calculator and Snipping Tool: small single-purpose apps.
Desktop and mobile systems
- Android: made by Google. Built on the Linux kernel. Open source at its core.
- iOS: Apple's mobile OS. Closed source. Runs only on Apple devices.
- Desktop trio: Windows, macOS, Linux.
Note: Android and iOS are the two mobile names exams ask most.
Question types you will see
Each type: how to recognise it, the method step by step, and one question to try.
Windows feature identification
A feature is described (auto-detects hardware, many programs at once, WIMP) and its name is asked.
Read the description.
Match it to the feature table.
Watch for near-twin options.
Each feature has one short definition to recall.
The Windows feature that automatically detects and sets up a newly connected USB device is
Show solutionHide solution
The setup is automatic.
That is Plug and Play.
Plug and Play (PnP)
Windows tool and its purpose
A job is described (stuck program, hardware list, settings) and the tool is asked.
Find the job in the question.
Match it to the tool table.
Check the shortcut if one is given.
Each tool has one job, so the job words give the tool.
A program has stopped responding. Which tool lets you end it?
Show solutionHide solution
Ending a stuck program is a process job.
Task Manager does this (Ctrl+Shift+Esc).
Task Manager
Notepad, WordPad and Paint
A question asks which accessory saves text only, does formatting, or draws pictures.
Plain text only means Notepad.
Simple formatting means WordPad.
Drawing means Paint.
The three accessories differ in how much they can format.
Which statement about Notepad is correct?
Show solutionHide solution
Notepad saves .txt files.
It has no bold, fonts or images.
Notepad is a plain-text editor with no formatting
Mobile and desktop OS facts
Who makes Android, its kernel, iOS devices, or which OS is open source.
Android means Google and the Linux kernel.
iOS means Apple and Apple devices only.
Pick the option that fits.
Only a few facts about each OS are ever asked.
The Android OS is built on which kernel?
Show solutionHide solution
Android is Google's mobile OS.
It is built on Linux.
The Linux kernel
Windows shortcuts
A shortcut is given and its action is asked, or the reverse.
Recall Win+E is File Explorer.
Recall Ctrl+Shift+Esc is Task Manager.
Recall Win+arrow snaps windows and Win+Ctrl+D adds a virtual desktop.
Only a handful of Windows shortcuts are asked.
Which shortcut opens File Explorer?
Show solutionHide solution
File Explorer uses the Windows key.
The letter is E.
Win+E
Recycle Bin behaviour
A question asks what Shift+Delete does or where deleted files go.
Normal delete sends a file to the Recycle Bin.
Shift+Delete skips the bin.
A skipped file is deleted permanently.
The bin is only a holding place for normal deletes.
What happens when you press Shift+Delete on a file?
Show solutionHide solution
Shift skips the Recycle Bin.
So the file cannot be restored from it.
The file is deleted permanently
Shortcuts that save time
Plug and Play means the OS detects and sets up new hardware by itself. The phrase 'automatically detected' in a question points to PnP.
Which Windows feature sets up a newly attached printer automatically?
Show solutionHide solution
The setup is automatic.
Automatic hardware setup is Plug and Play.
Plug and Play
The direct route to Task Manager is Ctrl+Shift+Esc. Ctrl+Alt+Del opens a security menu first. Exams ask for the direct one.
Which shortcut opens Task Manager directly?
Show solutionHide solution
Ctrl+Alt+Del opens a menu first.
The direct key set is the other one.
Ctrl+Shift+Esc
Mistakes to avoid
Where most students lose marks on this subtopic.
Choosing Ctrl+Alt+Del as the direct Task Manager shortcut.
Ctrl+Shift+Esc opens Task Manager directly.
Thinking Shift+Delete moves a file to the Recycle Bin.
Shift+Delete skips the Recycle Bin. The file is deleted permanently.
Saying Notepad can bold text or insert pictures.
Notepad is plain text only. WordPad gives simple formatting.
Using Device Manager to end a stuck program.
Task Manager ends stuck programs. Device Manager lists hardware and drivers.
Saying iOS runs on any phone.
iOS runs only on Apple devices.
Quick revision
Read this the night before the exam.
Windows is single-user, multitasking and GUI (WIMP). Windows 10 came in 2015, Windows 11 in 2021.
Plug and Play = new hardware is detected and configured automatically.
Task Manager (Ctrl+Shift+Esc) = processes and stuck programs.
Device Manager = hardware and drivers. Control Panel/Settings = system settings.
Shift+Delete skips the Recycle Bin.
Notepad = plain text. WordPad = formatted text. Paint = drawing.
Android = Google, Linux kernel. iOS = Apple only.
Practice: 16 questions
Sets of 10, mixed across the question types above. Every answer has a step-by-step explanation.
Topic test · 10 questions
Suggested time 4 min · wrong answers go to your mistake notebook automatically.