ExamShortcut
high importanceโšก 10 shortcuts4 subtopics

Word-processing features, formatting defaults, mail merge, references and the Word shortcut set. Shift analyses regularly put 2-4 CKT questions on Word - mostly shortcut keys and default settings.

Track record in the exam

Test difficulty mix (65 questions)

24 easy36 medium5 hard

Question patterns exams keep repeating

Taken from previous-year papers. If a pattern is marked "very common", expect to see it in your exam.

Word shortcut keys

very common

"Shortcut to change the case of selected text" or "Ctrl+Enter does ___"

Learn: Ctrl+B bold, Ctrl+I italic, Ctrl+U underline.

Shift+F3 changes case. Ctrl+Enter = page break.

Example

What is the shortcut to change the case of selected text in MS Word?

F7 runs the spell check

Shift+F3 cycles lowercase, UPPERCASE and Capitalise Each Word

So case change needs Shift with F3

Answer: Shift+F3

Learn this in โ€œFormatting text, paragraphs and pagesโ€ โ†’

Word default settings

very common

"The default font size / view / margin in MS Word is ___"

Learn: Calibri 11, Print Layout view, left alignment, Portrait, 1-inch margins.

Default file type is .docx.

Example

What is the default font size in MS Word 2007 to 2019?

Old Word 97-2003 used Times New Roman 12

Word 2007 to 2019 use Calibri

The size is 11

Answer: 11 point

Learn this in โ€œFormatting text, paragraphs and pagesโ€ โ†’

Mail merge

very common

"Send the same letter to 500 people with each name filled in."

One letter plus a list of names = Mail Merge (Mailings tab).

Parts: main document, data source, merge fields.

Example

To print 500 admission letters with each student's own name and address, which Word feature is best?

One letter is the same for all

The names and addresses come from a list

Joining them makes one copy per student

Answer: Mail merge

Learn this in โ€œMail merge, references, review and macrosโ€ โ†’

Which tab has which option

common

"On which tab is the Table of Contents / Track Changes?"

Learn: Insert = objects, Layout = page setup, References = TOC and footnotes.

Review = Track Changes, Mailings = mail merge.

Example

In MS Word, the Table of Contents option is on which tab?

Insert has pictures, tables and page numbers

Layout has margins and orientation

TOC, footnotes and citations are together

Answer: References

Learn this in โ€œWord interface, views and basicsโ€ โ†’

Odd one out among Office programs

common

"Which of these is not a word processor?"

Word = word processor. Excel = spreadsheet. PowerPoint = presentation.

Access = database. Outlook = e-mail.

Example

Which is NOT a word processor: MS Word, MS Excel, WordPad, LibreOffice Writer?

MS Word writes documents

WordPad and LibreOffice Writer also write documents

MS Excel works with rows, columns and formulas

Answer: MS Excel

Learn this in โ€œWord interface, views and basicsโ€ โ†’

Parts of the Word window

common

"Which part shows the page number and word count?"

Status bar (bottom) = page number, word count, zoom.

Title bar (top) = file name.

Example

Which part of the Word window shows 'Page 3 of 12' and the word count?

The title bar shows only the file name

Page and word count sit at the bottom of the window

That strip is called

Answer: Status bar

Learn this in โ€œWord interface, views and basicsโ€ โ†’

Word file extensions

common

"Default extension of a Word 2007 file" or "what is .docm?"

From 2007 the files have an X: .docx, .xlsx, .pptx.

m = macro-enabled (.docm). t = template (.dotx).

Example

A file named report.docm is best described as:

.docx is the normal 2007+ Word file

The letter m means macro

So this file can contain macros

Answer: A macro-enabled Word document

Learn this in โ€œFile types and defaultsโ€ โ†’

Your next step

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